Mediation in an intercultural context
In the time of globalisation and work-related and private mobility, our societies are becoming increasingly multicultural. In both private and professional life we come into contact with more and more people who may have a different cultural background and different ways of behaving and communicating than ourselves. This can be a very enriching experience but it can also easily lead to misunderstandings and tensions.
Cultural differences can create and/or affect conflicts, can increase the likelihood of misunderstandings and impede communication.
As an intercultural expert, I lay a lot of importance on a culture-sensitive handling of conflicts, which
- takes into account the culturally defined differences in perception, thinking, values, behaviour and communication of the parties concerned
- encourages the identification of intercultural misunderstandings
- uses the range of perspectives to develop creative solutions
Please feel free to gather more information in a free preliminary talk.